The Daily Sandwich

"We have to learn the lesson that intellectual honesty is fundamental for everything we cherish." -Sir Karl Popper

Location: Boston, Massachusetts, United States


Sunday, November 07, 2004

The Shape of Things to Come

This may be the first article to give us a hint of the way things are going to go in the next few years.

From the Washington Post:

Darlene Salerno considers herself a loyal customer of the Express clothing chain, shelling out roughly $2,000 for its trendy outfits each year for the past decade. On a recent shopping trip, she bought a tank top, a button-down shirt and some khaki pants, but realized when she got home that she had similar items in her closet. So a few days later she took them back to the store. She presented the items, the receipt and waited for her money.

Instead, the saleswoman handed her a slip of paper that said "RETURN DECLINED" and told her to call the toll-free number at the bottom for more information. She phoned and was informed her account showed "excessive" returns.

Wha?!? Apparently the expanded ability of companies to maintain databaseson credit card purchases is what it boils down to. Could be time to start using more cash... And this is something that Dems could latch on to.